We were told that the person responsible for refilling the buffet is on his coffee break. Another day on the breakfast, there was no toast or croissant so we asked for refill. My wife asked for milk at the breakfast so they gave her a tiny pot and when she asked for more milk, the waitress told her 'you should have said from the beginning that you need a lot of milk'.

The furniture in the rooms is old and the rooms need to be renovated. I woke up at 5am on three days and couldn't go back to sleep and one night we couldn't sleep until 2am because the next door guests were having a late shower. The room was very noisy and whenever the next room opens the hot water, I can hear a very loud sound from the boiler. I would like to share with you my experience staying at this hotel, which is not great. The rooms are very basic, no basic room amenities and the room was very noisy. I'm used to the luxury in the Middle East so I was shocked how basic this hotel is.

The Westin Reserva Conchal, an All-Inclusive Golf Resort & Spa.

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